Shipping & Returns

EEL uses Courier companies for deliveries throughout New Zealand ( Very small orders are occasionally posted ) so we do not ship to P O Boxes only a physical address
All our deliveries require a signature so if you are not there to receive a parcel/s the courier may leave a card and take your order back to the depot awaiting your call to re-arrange delivery.
Delivery times are generally North Island – next day (depending on time of day placed)
South Island – 3 – 4 days
- Rural Delivery can add 2-3 days to any delivery which is out of our control and depends on your local Rural Delivery company

Returns – If a product is supplied wrong or damaged EEL will fix up this error at our 
cost. Where a customer orders the incorrect product or changes their mind on a product 
they are fully refundable but the cost of the return to our Warehouse is at the customers